Store Hours

   Mon       10-6

Tue         10-6

Wed         10-6

Thu         10-8

Fri         10-6

Sat         10-6

Sun    Closed

Privacy Policy

Effective July 8, 2019

Welcome to White Oak Home! Your privacy is important to us; we value your loyalty and are dedicated to protecting your information. White Oak Home ("White Oak Home", "our", "us" or "we") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our Program which includes our website located at www.thewhiteoakhome.com (this "Site"). As used in this Privacy Policy, the term "Programs" means the White Oak Home’s The Guest List Customer Appreciation Program and any Merchant Branded Offerings.

Revisions to this Privacy Policy

Any information that is collected via the Programs is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you of those changes by posting them on our website or by sending you an email or other notification, and we'll update the "Last Updated Date" above to indicate when those changes will become effective.

As used in this policy, the terms "using" and "processing" information include using cookies on a computer or mobile device, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.

Information Collection and Use

Our primary goals in collecting information are to provide and improve the Programs, to administer your use of the Programs (including your account, if you are an account holder), and to enable you to enjoy and easily navigate the Programs.

Personally Identifiable Information.

  • Your use of our Programs is voluntary. However, if you wish to use certain feature of the Programs, we may ask you to provide us with, or grant us access to, or permission to obtain, certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information includes, but is not limited to, your name, phone number, email address and postal address. For example, we collect Personal Information in connection with your registration to join the White Oak Home Program. When you complete your registration in either instance you become a "Member".

  • We also collect other information that you provide as part of registration and the administration and personalization of your profile webpage, as applicable (e.g., without limitation, age, date of birth, extended profile or survey responses, zip code, geo-location information and mobile device identification information (e.g., UDID) ("Non-Identifying Information").

  • We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Programs and administer your inquiries. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Users (defined below) to attempt to provide you with a better or more personalized experience, to improve the quality and value of the Programs and to analyze and understand how the Programs are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

Transaction Data. We also collect transaction information related to purchases you make ("Transaction Data"), including, but not limited to, purchase amount, purchase time and date and products for each transaction.

Information Sharing and Disclosure

We will not share any Personal Information that we have collected from or regarding you except as described below:

Information Shared with Branded Offering Merchants. When you join a Merchant Branded Offering we automatically share the Personal Information, Transaction Data and any other information we collect from you with the Branded Offering Merchant. This information is shared with the Branded Offering Merchant so they can administer your participation in their rewards program and learn about your interests and the products and Programs you enjoy. Branded Offering Merchants may also use this information to message you inside and outside of the Merchant Branded Offering. For example, a Branded Offering Merchant may use your Personal Information to deliver you rewards and keep track of your rewards progress in its loyalty program.

Information Shared with Third Parties. We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.

Information Shared with Our Programs Providers. We may employ third party companies and individuals to facilitate the Programs, to provide the Programs on our behalf, to perform website and application-related Programs (e.g., without limitation, maintenance Programs, database management, credit card processing, web analytics and improvement of the Programs' features) or to assist us in analyzing how our Programs are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Information Disclosed for Our Protection and the Protection of Others. White Oak Home cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of White Oak Home or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.

Information Disclosed in Connection with Business Transactions. White Oak Home may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Your Choices

We offer you choices regarding the collection, use and sharing of your Personal Information and we will respect the choices you make. Please note that if you decide not to provide us with the Personal Information that we request, you may not be able to access all of the features of the Programs.

  • Opt-Out: We may periodically contact you with loyalty rewards and offers, discounts, experiences, targeted promotions and other information that may be of interest to you (including, without limitation). When you receive such promotional communications from us, you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the e-mail you receive. We do need to send you certain communications regarding the Programs and you will not be able to opt out of those communications – e.g., communications regarding updates to the terms applicable to a Merchant Branded Offering or this Privacy Policy.

  • Changing or Deleting Your Information: All Members may review, update, correct or delete the Personal Information provided to us in course of the use of the Programs by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your account in our system, please contact us at info@wohshop.com with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Security

White Oak Home is very concerned with safeguarding your information. The security of your Personal Information is important to us. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Site or via the Application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, White Oak Home transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Your California Privacy Rights

California residents may request and obtain from us, once a year, free of charge, a list of third parties, if any, to which we disclosed their Personal Information for direct marketing purposes during the preceding calendar year and the categories of PII shared with those third parties. If you are a California resident and wish to obtain that information, please submit your request by sending us an email at info@wohshop.com with "California Privacy Rights" in the subject line.

Phishing

Identity theft and the practice currently known as "phishing" are of great concern to White Oak Home. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.

Links to Other Sites

The Programs contains links to other websites. If you choose to visit a third party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Our Policy Toward Children

The Program is not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@wohshop.com If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at info@wohshop.com.

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